Delete your PlayerON account

Delete it yourself in the app

1. Open PlayerON and sign in.
2. Tap your name at the top right.
3. Tap Delete my account, then Delete permanently.

If the app asks you to sign in again first, do so and repeat the steps. This is a security check.

Or ask us to do it

Email [email protected] from your registered email address, or state your registered mobile number, with the subject "Delete my PlayerON account". We will confirm it is you and delete the account within 30 days.

What is deleted

• Your account and sign-in details (mobile number or email)
• Your name and account record
• Your official (scorer, umpire, referee) profile
• Matches and tournaments you created, and the requirements you posted

What may remain

• Your name where another organiser entered it in their tournament or scorecard. Ask us and we will remove it.
• Security and backup logs held by our service providers, which are kept for a limited period.
• Records we are required by law to keep, such as invoices if you made a payment.

Delete some data without closing the account

Write to [email protected] and tell us what to remove, for example your official profile or a particular match.