Privacy Policy
Last updated 12 November 2026
Who we are
PlayerON is a sports scoring and tournament app run by Factease Business Consulting Private Limited ("we", "us"), 25, Barracks Gate Road, Pattalam, Choolai, Chennai 600012, Tamil Nadu, India. We decide how your personal data is used, which makes us the data fiduciary under the Digital Personal Data Protection Act, 2023.
Questions about this policy: [email protected].
What we collect
| Data | When | Why |
|---|---|---|
| Mobile number, or email address and password | When you sign in | To create your account and keep it secure. Passwords are held by our sign-in provider in protected form; we cannot see them. |
| Your name | When you create an account or join a team | To show you in matches, teams and scorecards. |
| Official profile: roles, sports, city, years of experience, fee, training completed | Only if you register as a scorer, umpire or referee | So organisers can find and contact officials. |
| Matches, scores, line-ups, tournaments, teams, sponsors and rules you enter | When you score or organise | To run the match or tournament and show live scores. |
| Names of players that an organiser or captain adds to a team | When a team list is built | To run the tournament. The person who adds a name must have that player's permission. |
| Consent record: whether the account is for an adult or a child, the parent or guardian's name and the child's name where given, and the date | First sign-in | To show that consent was given, as the law requires. |
| Reports you send about a page or profile | When you report a problem | To review and act on the report. |
| Technical data: IP address, device and browser type | Automatically | Security, preventing misuse of SMS codes, and keeping the service running. |
We do not collect your location, contacts, photos, health data or payment card details. The app shows no third-party advertising and we do not use advertising trackers.
What other people can see
Sports results are public by nature. Anyone with the link can see match scorecards, tournament pages, team lists and the list of registered officials. This includes the names entered in them. Your mobile number, email address and account record are private and are not shown to other users.
Who we share data with
We do not sell personal data. We use these service providers to run the app:
- Google Firebase (Google LLC): sign-in, SMS codes, security checks (reCAPTCHA) and the database. The database is located in Mumbai, India. Sign-in and security checks may be processed by Google outside India.
- Cloudflare: delivers the app's pages.
- Google Fonts: supplies the lettering; your browser fetches it from Google.
We may disclose data when the law requires it. If we add online payments, the payment company will process the payment details and we will update this policy first.
How long we keep it
We keep your data while your account exists. When you delete your account we delete your account record, official profile, and the matches and tournaments you created. Names you entered in tournaments run by other people, and security logs kept by our providers, may remain for a limited period.
Your rights
You can ask us to give you a summary of your data, correct it, or erase it. You can withdraw consent at any time by deleting your account; see how to delete your account. You can also name another person to exercise your rights if you die or become unable to. Write to [email protected] and we will respond within 30 days.
Children
Accounts are for people aged 18 or over. For a child under 18, a parent or guardian signs in with their own mobile number or email, gives their name and the child's name, and records their consent in the app. We keep that consent record with the account, and the parent can withdraw it at any time by deleting the account. Organisers of school or junior events must have the consent of each child's parent or guardian before adding the child's name. We do not track children or direct advertising at them. If you believe a child's data was added without consent, write to us and we will remove it.
Security
Data travels over encrypted connections, and access rules limit who can change each record. No system is perfectly secure. If a breach affects your data we will inform you and the Data Protection Board as the law requires.
Grievance contact
Grievance Officer: Mahaveer Lunawath
Factease Business Consulting Private Limited
25, Barracks Gate Road, Pattalam, Choolai, Chennai 600012, Tamil Nadu, India
Email: [email protected]
We acknowledge complaints within 48 hours and aim to resolve them within 30 days. If you are not satisfied you may approach the Data Protection Board of India.
Changes
We will post any change on this page and change the date at the top. For significant changes we will show a notice in the app.